FAQ


What are the certificates that company holds ?

ISO 9001, ISO 22000, HACCP

What is the purchase process?

once you confirm the samples and we came into agreement on the price, we issue the Proforma Invoice with all the details included. after paying the advance payment, the production starts with every steps being checked with the customer. After the cargo is loaded on the vessel, the rest payment will be done against scanned copy of the Bill of Lading.

What are the documents needed for the export process:

Certificate of Analysis, Certificate of Origin, Commercial Invoice, Packing list,  Bill of Lading or Airwaybill and any other documents based on the request of the customer.

Does your company send samples for customers ?

Sample is free but currier (DHL, Aramex , TNT , …)expenses should paid by clients , in case of clients has not currier account we will follow the case with local currier then through them will ask clients confirmation for carrying sample.

Storage conditions & Expiry date:

Keep in dry & cool place, shelf life & Expiry date are 24 months after production

Quotation & price list :

Please contact us for updated rates.

Delivery time & Insurance:

From date of first payment  Max 8-12 working days will takes delivery the cargo to seaport  (depended on season & kind of dates Delivery time could be shorter ).
Always cargo will insured by us in favor of our clients & insurance are included in our final prices.